Welcome to the Stations department! We are the largest department on the railway and very much on the ‘front line’ when it comes to welcoming our visitors. In addition, our platform staff are also responsible for ensuring visitors’ time here is safe as well as enjoyable.
We really value the contribution our volunteers make, and there’s plenty you can become involved in. We like to think there’s something to suit everyone, from travelling ticket inspectors on our trains, to looking after our visitors as platform staff or ‘meeters and greeters’, or providing a friendly welcome in our booking and information offices.
Stations and Booking Offices are open on running days, whilst the information office at Bury is open every day. In addition to our regular running days, there are many special events to get involved in throughout the year. These are always busy days, but the reward is seeing our visitors having a great time.
If you enjoy interacting with people and providing the very best in customer service, we’d love to meet you. After an informal chat to help determine the best place for you, you’ll need to attend a basic safety course and medical. We will ask you to commit to a minimum number of days per year, including special events, and to be prepared to be flexible. And that’s it! We’ll start your training and welcome you into the team as soon as possible.
For more information on becoming a working member, please contact Chris Moore from the Volunteer Liaison Team on 07840 110448 or at email@example.com.